Protecting Your Personal Data Online

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Why this matters

Your personal data is what fraudsters need to target you. The more they know — your name, contacts, habits, documents, card details — the more convincing their scams become and the easier it is to impersonate you. Protecting your data is one of the most powerful ways to prevent fraud before it starts.

This is the "common sense online" foundation the rest of your security is built on.

What counts as personal data

  • Identity data — full name, date of birth, address, ID and document numbers.

  • Financial data — card numbers, account details, transaction history.

  • Login data — usernames, passwords, verification codes.

  • Contact data — phone number, email.

  • Behavioural data — where you go, what you buy, who you're connected to.

Even small pieces add up. A fraudster combining a few details can build a convincing impersonation.

Everyday habits that protect your data

Warning signs your data is being targeted

  • Requests for personal details out of the blue, especially with urgency.

  • Messages or calls that already know some of your details and want more.

  • "Verify your identity" prompts from links you didn't expect.

  • More spam, scam calls, or phishing than usual — a possible sign your data is circulating.

A simple principle

Give out only what's necessary, only to those who genuinely need it, only through channels you trust. If you're not sure why someone needs a piece of information, it's fine to ask — or to decline.

What to do if your data may be exposed

  1. Change passwords for affected accounts, and anywhere you reused them.

  2. Watch for suspicious activity and unexpected messages.

  3. Contact us through the in-app support chat if you think your account details are at risk.

  4. Be extra alert to phishing — exposed data often leads to targeted scams.

→ See: Data Breaches: What to Do If Your Data Leaks