Why this matters
Being scammed can be stressful and upsetting — financially and emotionally. Once the immediate steps are done, this article helps you steady things, protect yourself going forward, and reduce the chance of being targeted again. Recovery is a process, and you don't have to go through it alone.
First, make sure the immediate steps are done
If you haven't already:
Contacted us through the 24/7 in-app support chat.
Changed passwords that may be exposed (and stopped reusing them).
Secured your account and device.
Kept evidence and reported what happened.
→ See: I Think I've Been Scammed: Immediate Steps
Secure your accounts thoroughly
Change passwords on important accounts, starting with your email (it can reset others). → See: Strong Passwords & Password Managers
Review account details — email, phone, address — and restore anything a fraudster changed.
Check connected apps and permissions, and remove anything you don't recognise. → See: Device Security Essentials
Watch your account closely for a while for unfamiliar activity. → See: Recognising Suspicious Login Activity
Protect yourself from being targeted again
Unfortunately, people who've been scammed are often targeted a second time, sometimes using data from the first scam.
Expect follow-up scams, especially "recovery" offers to get your money back for a fee. Never pay these — they are a second scam.
Be extra sceptical of unexpected contact for a while, even if it references real details about you.
Reduce your exposed data where you can. → See: Protecting Your Personal Data Online Refresh your fraud awareness — knowing the patterns is your strongest protection. → See: How to Recognise a Scam: Red Flags Checklist
Look after your wellbeing
Don't blame yourself. Scams are engineered by professionals to deceive; being targeted isn't a personal failing.
Talk to someone you trust. Sharing what happened reduces stress and helps you think clearly.
Take your time. It's normal to feel shaken — be patient with yourself as you recover.
Seek support if the impact feels heavy; you deserve help, and reaching out is a strength.
Turn it into protection
Many people come out of a scam more confident at spotting the next one. A few habits go a long way:
Pause on urgency — the constant across every scam.
Verify independently before paying or sharing anything.
Never share passwords or codes, and never move money to a "safe account."
Ask us first whenever you're unsure — the support chat is there for exactly that.